Using data science and machine learning for improved customer support

In this blog post we’ll explore three tricks that can be used for data science that helped us solve real problems for our customer support group and our customers. Two for natural language processing in a customer support context and one for identifying attack Internet attack traffic.

Using data science and machine learning for improved customer support

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Holotron: A Robotic Exosuit for Virtual Reality | Digital Trends

There was once a time, in the early 1990s to be precise, when the biggest impediment to achieving high-end virtual reality was the fact that the images were too fuzzy and slow-moving. Today, we’ve moved way beyond these early teething challenges. Holotron: A Robotic Exosuit for Virtual Reality | Digital Trends

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Ironman 2017 - Maastricht

After I had read the Wikipedia page about the Ironman triathlon, my mind went from "insane" to "let's do that before I'm 40". I started running in September 2011, gradually increasing the mileage. In the process switching from regular running shoes to Vibram barefoot shoes. As the big 4-O came closer, it was time to up the game and get serious. Here was not something I was able to accomplish by myself. Exactly two years to the date of the IM I send an email to AVtriathlon, the tri club in my hometown requesting if I could give the running training a whirl. And whirl it was, thanks, Bert, Gert, Wouter and Joop for teaching me to run and having the patience to cope with my very sub-par motor skills. After six months things got better, I could finally do all of the running drills; learned a lot about heart rate, running technique, and pacing. Training for the swim started the same month as the running training. Twice a week, at 6 am, on Mondays and Fridays....

Zeger

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